Prepare to Open
Chapter 9
$275 Buy!
Roadblocks are inevitable. How do you handle problems, stay on budget and on time? What are the prerequisites of successful training program?
One of the most challenging aspects of setting up a spa is preparing the building for guests. This includes the organization of equipment and product deliveries, keeping your project on schedule, up to code, and on budget, while maintaining peace of mind. This chapter will give you recommendations and tools to help you maintain control, and slide effortlessly into opening day.
The second biggest challenge is ensuring your newly hired staff is properly trained and ready to assume their functions on opening day.
This chapter will provide you tools to help organize the final 6 months before opening, as well as guide you through the steps to design a successful training program. A sample training outline is included.
This chapter covers the following topics:
- Human Resources
- New Employee Checklist
- Menu and Printed Materials
- Retail Products/ Backbar Products
- Product Management Form
- Equipment/Supplies
- Pre-Opening Checklist Form
- Facility
- Amenities
- Spa Inspection
- Pre-Opening Checklist Timeline
- Spa Training
- Vendor Training
- Planning the Training
- Training Schedule
- Training Evaluation
- Training Check List
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